FAQ for FluidLab^®-PA

Trying to use the Easyports you might face problems with the USB connestion

• For fluid Lab PA, the address in the software must match with the address for the EasyPort hardware.
• During installation, the EasyPort USB driver from Festo Didactic must be used.
• Follow the follow-up sequence:
  * system off, USB connector on PC or EasyPort unplugged
  * Switch on the system
  * Insert USB Plug
  * Start the SOFTWARE or click the "Initialize" button
  * After that the EasyPort USB should be detected
  

Probably something went wrong when you typed your licence name and licence key during the installation process. Proceed to the folder where you installed the software (normally: "C:\program files\didactic\FluidLab-PA\"). Open the file "FGB.ini" with an editor of your choice.
In the first line enter your licence name, in the second line enter your licence key. Watch out for upper and lower case sensitivity.
Save the file and restart the software.

Windows 7 problem: If you install something at C:\program files\.. than after installation you don't habve the right anymore to write into files. You have to changed the settings of the folders “Program files”, by right mouse click onto the folder and change the security level to “read and write for all folders”.

The LabVIEW© Runtime environment has not been installed.

The software is configured for a screen resolution of 1024 x 768 pixels. Change the display settings of Windows©.

Check the settings of the graph (settings of minimum and maximum values of the axis).
Check the colour settings of the graph (white on white?)

Check the filter settings (window „Settings“)

A previous version of the LabViEW© Runtime Engine (older than version 7.1) has been installed on your computer.

When you are using Windows© XP, choose the following settings:
- Design: Windows – classic
- Screen resolution: 1024 x 768
- Display: 96 dpi